Digital Payments System

GS-III | Indian Economy


Status of Digital Payments System in India:

·         UPI transactions leading among other digital payment transaction methods

    o   From June 2021 to April 2023: UPI Payments grew at an average monthly rate of 6% compared to NEFT, IMPS and Debit card payments growth at 3%, 3% and 1.5% respectively.

    o   The share of UPI in total value of digital retail payments grew from 20% in mid-2021 to 27% in March,2023.

·         World Bank Global Findex Survey

    o   80% of population had bank accounts in 2017 & 2021 compared to 53% of the population in 2014, an indication of financial inclusion.

Factors that facilitated the growth of Digital Payments in India:

1.       Demonetisation in 2016.

2.      COVID-19 lockdown pushing for contactless payments.

3.      Features of the Digital Payment system:

a.      Instant and convenient mode of payment using mobile number or virtual payment addresses.

b.      Access to multiple bank accounts using a single mobile app, favouring ease of payments.

c.       Disadvantages of time consumption and physical access to a bank is offset by the advantages of digital payments – anytime, anywhere speedy transactions.

d.      Enhanced credit access as digital payments by the user shall establish a financial footprint, increasing access to formal financial services such as loans.

e.      Safe and Secure due to multiple levels of authentication required for making transactions

4.      Other factors:


Digital-enabled initiatives that have revolutionised India’s Financial services landscape:


Gains from implementing Digital payments in India:

1.       Introducing Digital payment methods such as UPI (Unified Payments Interface) has facilitated Ease of digital transactions.

2.      It has served as a push factor for financial inclusion in India

3.      Has enhanced the quality and strength of the financial sector

Hurdles in achieving Digital India:

1.       Of the 80% population having bank accounts, 38% of the bank accounts have Inactive accounts.

        a.      Opening of Jan-Dhan accounts

        b.      Opening of Zero-balance accounts to meet official targets.

2.      Gender disparity

        a.      More women (32%) than men (23%) have inactive accounts.

        b.      While 41% of male population, only 28% of women carry out digital transactions in India.

3.      Rural-Urban divide

        a.      Inactive account in Rural areas (31%) is higher than in Urban areas (23%), especially in the North, North-East and Central States. 

      

       b.     Among the poorest 40% of Indians – 35% of them have inactive accounts.

4.      Only 35% of the population carry out digital transaction in 2021 which is less than the global average of 57% for all developing countries.

Way Forward:

1.       Expanding Merchant acceptance by rapid deployment of low cost QR codes and engagement through integrated POS solutions.

2.      Infrastructure push and set up of a financial services marketplace driving growth in underpenetrated regions.

·       In the 2022 Budget speech: A financial services marketplace could be developed by the large network of post offices that are linked to the core banking system and the Digital Banking Units (DBUs) set up by the banking ecosystem.

3.      Access to reliable internet and inexpensive mobile data.

4.      Digitized value chains increasing digital payment adoption

5.      IoT, 5G and CBDC (Central Bank Digital Currency) lending further impetus to the next generation payment methods of M to M (Machine to Machine) transactions.

With 2 out of 3 transactions to be digital transactions in the future as opposed to 2 out of 5 transactions today, timely governmental interventions with technological push shall enable India to achieve $1 trillion Digital economy in the next few years.

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